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You only need answering these 10 questionsAnswer All 10 questions on this sheet
Highlight the Correct answer on the Multiple-Choice Question (a) [1 mark] Give 2 pieces of information per extension question (b) [2 marks] 300 of your own words for this section
Q1. (a) What does “engagement gap” mean?
The engagement gap is the gap between optimal engagement and the
current engagement levels
Means people are not getting engaged/married
Means employees at workforce hate their job
Means employees in the workforce are not fully engaged or are disengaged
None of above
(b) Extension Question: Give two consequences of the engagement gap?
i) Consequence one would be
ii) Consequence two would be
Q2. (a) Which of these is illegal in the UK?
CIPD code of Professional Conduct
Promoting Equality
Gender Neutral wording of advertisements
Genuine Occupational Requirement
Prioritising the Business Case
(1 mark)
(2 marks)
(1 mark)
(b) Extension Question: Explain what a Genuine Occupational Requirement is and
when it might be used.
i) A Genuine Occupational Requirement is
ii) A Genuine Occupational Requirement might be used when
(2 marks)
Q3. (a) Banks (1988) helped to determine the Job Needs Analysis via the
Job Relevance Listing
Job Component Inventory
Job Performance Management
Job Requirements
Job Design
(b) Extension Question: Why is it so important to perform a Job Needs Analysis?
i) It is important to perform a Job Needs Analysis because
ii) It is also important to perform a Job Needs Analysis because
(2 marks)
Q4. (a) Puncheva-Michelotti et al.’s research (2018) into using CSR to attract
candidates found:
Companies with a poor CSR reputation often took advantage of any little
gain to attract candidates
Companies misrepresented their CSR reputation when advertising
Companies with a great CSR reputation took little advantage of their CSR
image to attract candidates
Companies did not know that their CSR reputation was as high as it was
Companies compared their CSR reputation to other companies to attract
(1 mark)
(b) Extension Question: Suggest two reasons why a good CSR reputation might
attract candidates
i) A good CSR reputation might attract candidates because
ii) A good CSR reputation might also attract candidates because
Q5. (a) Which one of these are part of Future Work Skills
Sense Making
Social Intelligence
Novel & Adaptive Thinking
New Media Literacy
All of the above
[Question continues over page] (2 marks)
(1 mark)
(1 mark)(b) Extension Question: Name 2 aspects of Computational Thinking for future
work skills
i) One aspect of Computational Thinking for Future Work Skills is:
ii) Another aspect of Computational Thinking for Future Work Skills is:
(2 marks)
Q6. (a) 2020 ratios of CEO pay against median unskilled workers did NOT include
i. 21st Century Fox 113:1
Walmart 209:1
Pepsico 259:1
Starbucks 204:1
Disney 367:1
(b) Extension Question: Suggest two issues that pay inequity presents for
engaging staff?
i) One issue that pay inequity presents for engaging staff is:
ii) Anotherissuethatpayinequitypresentsforengagingstaffis:
Q7. (a) Human Capital Theory justifies higher wages by
Segregated occupations
Discrimination on effort applied
Conflict Assumption
A series of successfully completed tasks
A skillset trade off against pay
(2 marks)
(1 mark)
(b) Extension Question: Suggest when organisations might use this when
appointing a new member of staff
Q8. (a) The
Human Capital Theory might be used when
Human Capital Theory might also be used when
Development of Total Reward has to factor in
External Benchmarks
Internal Pressures
Managerial Needs
Career Development
Research on Pay Equality
[Question continues over page] (2 marks)
(1 mark)
(1 mark)
(b) Extension Question: Expand on your answer by providing two relevant details
i) Additional detail One for Total Reward
ii) Additional detail Two for Total Reward
Q9. (a) Kaplan & Norton (1996;2001) claim that the BSC helps to
Align managerial performance to organizational strategy
Align the organization’s strategy to the individual capability
Align team performance with organizational goals
Align individual performance with team goals
Align individual performance with organizational strategy
(2 marks)
(1 mark)
(b) Extension Question: Of the 4 perspectives in the Balanced Scorecard outline
what TWO of these would evaluate
Q10. (a) In
(2 marks)
Forced Ranking/ The Vitality Curve the 10% section is comprised of
Cash Cows
Steady Eddies
i) Perspective Name: ______________
This evaluates:
ii) Perspective Name ________________
This evaluates:
(b) Extension Question: Identify how TWO of the elements related to Forced
Ranking would be assessed in the appraisal process
i) Forced Ranking element __________________
Assessed as:
ii) Forced Ranking element _____________________
Assessed as:
(Total for Section A: 300 marks)
Requirements: .doc file


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